Public Services Delivery Scotland aims to deal with complaints as quickly and thoroughly as possible.
If you have a complaint about any of our services, please email psd.complaints@nhs.scot.
Complaints about medical treatment
Contact your local NHS Board if you have a complaint about:
- a general practitioner (GP).
- treatment you have received in hospital.
Annual complaint reports
NSS Annual Complaints Report 2025 26
pdf
18 September 2026
NES FCCC Annual Report 2025 2026 Final 20260409
pdf
24 September 2026
While we evolve
As our new organisation takes shape, you can continue to visit our current NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) websites for the most up-to-date information and resources.